How we use your personal data:

We only use your personal data in order to proceed with the specific area of business that we have together based on the matter that you have contacted us about. For example with regards a particular property that you have contacted us about, or particular service that you have contacted us about.

We will NOT use your information in order to contact you with regards other properties or services, unless you have specifically asked us to do so.

We will NOT pass on your personal data to third parties, for example to a mortgage consultant, unless you have specifically asked us to do so.

We will delete your personal data as soon as the specific busines we have with you is completed. We will only keep your personal data for longer than this if it is required to do so for legal or tax purposes. For example if we conclude a sale of your property then we need to keep a copy of your passport for money laundering regulations and a copy of the sales contract for tax purposes. However, these documents will be kept (electronically data and physically) safely and securely.

Personal data we collect directly from you:

We sometimes collect your personal data directly from you when you contact us, for example via contact forms on our website, or when you call us or email us.

The following are examples of information we sometimes collect directly from you:
Name
Email address
Postal address
Telephone number

We also collect date by using cookies and other technology when you visit our website:

The following are examples of information we sometimes collect with these technologies:
Information about your device browser and operating system
IP address
Web pages you view
Links you click

(See more about cookies below)

Personal data we collect from other sources:

We sometimes collect data about you from other sources, including yources such as the notary, land registry, social media platforms, etc.

Third-party service providers:

We sometimes engage third-party service providers to perform a certain operations for us. Therefore we may share your personal information with them if they need in order to perform the services we request. We require that they protect this data appropriately and not use it for any other purpose.

Personal Data Retention:

We will delete your personal data as soon as the specific busines we have with you is completed. We will only keep your personal data for longer than this if it is required to do so for legal or tax purposes. For example if we conclude a sale of your property then we need to keep a copy of your passport for money laundering regulations and a copy of the sales contract for tax purposes. However, these documents will be kept (electronically data and physically) safely and securely.

Accessing and/or updating your data:

We take steps to keep your personal information accurate. To view or update your personal data please contact us by email at info@yourplaceberlin.com

Data Deletion:

If you wish us to erase any data that you think we might hold about you then please contact us by email at info@yourplaceberlin.com

Consent:

You may withdraw at any time your given consent to hold your data by contacting us by email at info@yourplaceberlin.com

Cookies and Other Technologies:

Together with our third-party service providers we use a variety of technologies to assess how our websites and pages are used. Some of the technologies we may use include:
Cookies:
A cookie is a small file placed on your device when you visit a site. Cookies can be accepted or declined using via your browser.
Google Analytics:
We may use third-party analytics services, such as those of Google Analytics. This helps us to analyse how visitors use our site. The information obtained, including your IP address, will be collected directly by these service providers.
Plug-ins:
Third-party plug-ins on our site, such as social media sharing tools, may use automated means to collect information regarding your use of the plug-ins. We may also receive information you have made available to those third party services. This information is subject to the privacy policies or notices of the third party providers of the plug-ins and widgets.

Links to other websites and social media:

We may include links to third-party websites. We do not control these other websites and it is your responsibility to read the privacy statement of each website that you visit.

Data Security:

We keep your personal data safe and secure. We have introducced procedures to protect personal data from loss or misuse.

Data Transfer:

We may provide acces to personal data to recipients in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country to which you provided the data. When we transfer your information to other countries we will protect the transferred personal data in accordance with this Privacy Statement.

BLOG:

Here is a link to our blog explaining what the new General Data Protection Regulation (GDPR 2018) means for real estate agents, and how Your Place has dealt with these matters.